| Address: Bangalore, Karnataka, 560095 |
I lost my atm card around 7:30 pm on 23 december 2016. I immediately started contacting the bank to block my card but there was no response. I called at all of their help line number :
[protected]
[protected]
[protected]
And sent mails to the following ids as listed on their website
[protected]@vijayabank.co.in
[protected]@vijayabank.co.in
[protected]@vijayabank.co.in
[protected]@vijayabank.co.in
Plus i even sent a message to block my card on 575758
But there was no response from the bank and in the mean time some guy who had found my card was spending my money everywhere.
1000 - atm with drawl
1000 - kebab magic, near east block, jayanagara, bangalore
3000 - dennys 3rd phase jp nagar, bangalore
I tried calling the bank continuously from 4 different numbers and still got no response and all the while i could see the money being slowly stolen away from my account.
The guy who found my card had around 2-3 hours where he withdrew cash, bought drinks, purchased food for his entire neighborhood and i couldn't connect with vijaya bank.
Add to that their website was also not working and add to the irony of it, all the while when the guy was stealing money from my account, i was on hold on the helpline number of vijaya bank, listening again and again to the automated voice saying "vijjaya bank, a friend you can bank upon".
Definitely not a friend you can count on.
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