Vijaya Bank — cash not dispensed from atm and amount debited

Address: k-132 newgreencity sector-26 gandhinagar, Gandhinagar, Gujarat, 382028

Gandhinagar
Dtd. 01.11.2019

Sir, i am arti hardik rathod, residing in gandhinagar, gujarat went to vijaya bank atm counter, (Address: goldmine house, shop no. 19-24, near d-mart, new green city,, sector-26, gandhinagar, 382028) to withdraw the money (Amount-rs 5000) by my icici atm debit card no. [protected] of icici bank, but i had not got any said amount by the atm, but, i got your atm receipt is "cash withdrawal". Trace no. 361737, svd739301, resp cd: 000.
Please help me to get my money back into my account.
My email addres is [protected]@yahoo.in

Thanking you
Arti hardik rathod