[Resolved] Vijaya Bank — debited money during atm transactions but money not dispensed.

Mohammad Sahid Sha

from Pipar, Rajasthan

Oct 15, 2018

Address: Udaipur, Rajasthan, +91

Money got debited from account 10, 000 twice but the atm didn't dispensed money each time. Total of 20, 000 debited. Transferred money to someone account an amount of 20, 000, account debited but the amount not credited to the person whom it was transferred.

Informed about the first time when the 10, 000 was debited at the vijaya bank branch udaipur city palace complex, the person sitting over there said that it would be credited within 24 hrs as there is a server issue going but he didn't specify that the server issue is with their atm or with their banks.

Regards

Mohammad sahid sha
[protected]

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Nov 27, 2018

Complaint marked as Resolved

Vijaya Bank customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Vijaya Bank Customer Care's response Kindly lodge your issue on the bank's customer grievance portal. The link is https://www.vijayabank.com/spgrs/CustomerComplaints.aspx