[Resolved] Vijaya Bank — failure of withdrawal

purnajay72@gmail.com

from Mumbai, Maharashtra

Apr 2, 2019

Address: Balaji Nagar, Thotapalem, Vizianagaram, Andhra Pradesh, 535003

Vizianagaram
DTD. 02.04.2019

Sir, I P PURNACHANDRA Rao, residing in Vizianagaram put some words that today evening I went to Vijaya Bank ATM counter, near RTC complex towards withdraw the money is Rs 4800 by my ATM Debit card no. [protected] of INDIAN BANK, but I am not getting any said amount by the ATM, but, I got your ATM receipt is " SORRY FOR INCONVENIENT. ISSUER TIMEOUT. TRACE NO. 306597, SVW405901, RESP CD: 008. If I am not getting any amount from your ATM, how you deducted the said amount. This is ridiculous and to fool the customers. Pl. stop this type of cheating, if machine is not working properly, then close the ATM.
This is for your information sir.
Thanking you
P PURNACHANDRA RAO
Card no [protected]
A/c. No. [protected]

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May 6, 2019

Complaint marked as Resolved

Vijaya Bank customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2019

Vijaya Bank Customer Care's response Kindly lodge your issue on the bank's customer grievance portal, the link is https://www.vijayabank.com/spgrs/CustomerComplaints.aspx

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Comments

Shardul Verma

from Mumbai, Maharashtra

Apr 8, 2019

Dear Team,
One of your ATMs have deducted the money from my Syndicate Bank account, but the money was never dispensed at the ATM.
Please find transaction details below-

Date[protected]
TIme - 10:21
ID[protected]
ATM Wdl VD513901 KIWALE 03/03/19 10:21 (Pune Kiwale ATM)
Amount - 5, 000.00

Kindly help reverse.

Sudhir kotian

from Mumbai, Maharashtra

Apr 24, 2019

I transferred 11k on imps fund transfer to karnataka bank and received this message(Your a/c no. XXXXXXXX0607 is debited for Rs. 11, 000.00 on 18-04-19 and a/c XXXXXXX901 credited (IMPS Ref no[protected]but creditor not received the fund. Please refund or transfer that money. That was more important to me