[Resolved] Vijaya Bank — malfunctioning atm machine of vijaya bank

Vinayakk V

from Mumbai, Maharashtra

May 10, 2018

Address: 400104

Website: www.vijayabank.com

Hi team,
I am a account holder o[censored]nion bank but due to requirement of money i used vijay bank atm (Atm no svn500901) for rs-400 which is located at jawahar nagar, goregaon west. After completing pin no. Formalities i was waiting for money. After long time money was not received from atm. So i pressed cancel option. After 2 -3 mnts displayed message that translation completed. After one hour received message from union bank that debited rs-400 from my union bank account. For that reason again i called vijaya bank call center & after lots of efforts received my call mr. Zaid. Undersigned explained him properly but vijaya bank staff not ready to listen & finally he disconnected my phone directly.
This a cheap service of vijaya bank. Need my money back.

Regards -
Vinayakk vaarpe.
[protected]

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Jan 18, 2019

Complaint marked as Resolved

Vijaya Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2018

Vijaya Bank Customer Care's response Please lodge the issue with Union Bank since you are a customer, the bank will raise a request on your behalf with Vijaya Bank. Kindly give a written request in this regard to your bank.