[Resolved]  Vijaya Bank — misbehavior

Address: Jaipur, Rajasthan, 302021

I went to your branch at tagore nagar, near dcm for exchange of a mutilated ₹2000 note. I was asked to leave and the note wont get exchanged, i asked the branch manager mr madan lal meena for the reason, he said no reason and leave.
I asked him to give it in written that why this note wont be exchanged.
He started shouting and when i tried to record he snatched the mobile from my hand and started shouting more.
As per government rules the bank is liable to exchange such notes
Even not at least he should behave properly with the customers.
He think he’s some kind of don or something and started behaving like one and also damaged my mobile a bit.
The evidence of that will be in the cctv camera of the bank.

Bank branch - vijaya bank address: 87, tagore nagar main ajmer road opp hotel appli inn jaipur
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Nov 3, 2018
Complaint marked as Resolved 
Vijaya Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
Vijaya Bank Customer Care's response
Kindly lodge your issue on the bank's customer grievance portal, the link is https://www.vijayabank.com/spgrs/CustomerComplaints.aspx
 
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