Vijaya Bank — neft transaction amount not credited to beneficiary account

Address: 627011

Hi sir/madam,
As mentioned above i had [protected] used mobile banking to transfer rs 2000/ through neft to acc no [protected] (Sbi account) having an ifsc code of sbinoo15983 on 29/02/2020 around 10.45 a. M. The transaction was successful also the amount has been deducted from my account but not credited to beneficiary account.
I waited for motr than 48 hrs to see whether the amount will be credited to the beneficiaries account as the transaction was successful.
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Vijaya Bank customer support has been notified about the posted complaint.
 
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Reference number 66T0QCCY0000K63VV462 . My amount RS 349 has not been refunded. The merchant has given me the transaction id number but the amiunt has not been refunded in my account.The amazon agents have told me the refunded is done on 13 February 2020 but still I have not got the amount in my account.

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