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Vijaya Bank

Vijaya Bank — nre fixed deposit receipt changed into nro

Website: www.vijayabank.com

We were holding a nre fixed deposit for last 20 years with vijaya bank, amravati (Ms). On 26th august 2017 we requested to transfer this to nre account in state bank. When this transfer was rejected by the sbi it was discovered that vijaya bank has changed it into nro deposit without our knowledge and conscent. Even upon repeated follow up with amravati branch and escalation to the nricell head office, the matter is not yet sorted.
Please advise what i should do
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Account debited 59 RS... want to know for what??... ... ... . .. . . . ... ... . ... please make sure...
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