Virar Rto — licence not received

Sir, i applied for a licence in the month of march 2013, i got my learning licence in march 2013 LL No.LL/15044/13, & my final test done in month of july 2013, but i yet to be received my licence, Final Receipt No.2449460 of Rs.262.70.
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I am in virar rto and we are waiting from
.and their is no server .people are waiting in a que
There is no server in virar rto their is too big que but no response from staff.we are waiting from 1hours .for what we pay money

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