Viveks (Ac Bazaar) — AC Bazaar West Tambaram - Refund Amount on Cancellation of Order

ச

சத்யா விஜயன்

from Chennai, Tamil Nadu

Apr 13, 2015

Address: Chennai, Tamil Nadu

I have booked Air Conditioner with AC Bazaar West tambaram they confirmed next day delivery but after four days they called said ordered model is out of stock. So i cancelled the order and they confirmed the cancellation amount/cheque should be returned in 3 days. When I went to shop after 3 days they said having some issue in that surely will handover the cheque in next two days. Again when i went to shop they said still issue going on with management so it will take one more week. I came to know when i called customer care they said this issue is going on for most of the customers. It clearly shows that they are not trying to understand the pain we are going through but just trying to give vague answers. Now I have come to a conclusion that not to speak with them any more.. Can somebody advice me a way out from this issue. Warm Regards Sathya

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Comments

Jay007

from Chandigarh, Chandigarh

Jun 11, 2015

Ordered an LG AC which was promised to be delivered the next day. But even after 4 days it wasn't delivered! When enquired, they very casually replied 'No stock'. There is no proactive communication from AC Bazaar, we have to follow up with them to find out the status. Applied for refund, its been a week now, cheque is yet to be issued. Don't know when i'll get my refund. WORST Customer relationship!