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Viveks India Complaints & Reviews

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Updated: Oct 9, 2024
Complaints 310
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128
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Viveks India reviews & complaints page 13

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N
nirmalsachin
Dec 13, 2015
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Worst service so far I've seen

Address: Tiruvallur, Tamil Nadu, 600116
Website: www.viveks.com

Hi I bought panasonic Tv in viveks showroom at porur branch. Actually my purchased TV has two years warranty (1 year panasaonic warranty+ 1 year viveks warranty). last month I have got a power problem in my TV. so I visited near by viveks showroom and complaint about this. they registered my complaint on nov 18th 2015. They said that with in one week you will be get a call from from our service center and service your TV as soon as possible....
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F
fabulouslura
Nov 14, 2015
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Daikin split ac

Address: Chennai, Tamil Nadu, 600116
Website: www.viveks.com

I am located in chennai. I recently booked a ac 1.5 ton daikin and they didnt delivered as they said. Also still there is ac installation pending. Called several times to showroom and service center were still no one updating proper response. Finally the technician came to house today(14/11/2015) for installation but he could not fix the ac due to he is feeling uncomfortable because of our flat is in 1st floor. I really frustrated because...
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V
Vivek Hari Narayanan
from Mumbai, Maharashtra
Nov 13, 2015
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Unfair policy of Auto Renewal of Add on pack while Fixed Charges applicable

Address: Mumbai City, Maharashtra, 400037

I had extra usage of Data last month so I had opted for an Add on for 250 RS for 1 GB 4G data. When I asked to cancel it this month (next billing cycle), the customer care says that, If I cancel the money RS 250 will be charged and at the same time the 1GB data will be removed of my package. So they say I will lose my money for no reason. I mentioned can you please stop auto renewal? They mentioned that I have call up on 10th of next...
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S
sakkanan
from Noida, Uttar Pradesh
Oct 30, 2015
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Microwave Oven not delivered even after 7 days

Address: Chennai, Tamil Nadu, 600125
Website: www.viveks.com

I am located in chennai. Last week, Viveks selled products in Chennai Trade center.Purchased Microwave oven and paid the whole amount on 24th Oct 2015.They promised me that they will deliver the product the next day on 25th Oct 2015.Till now i have not received the product.I am giving call daily to their customer care number multiple times and they are saying product will delivered ASAP.two days before i got a call and they told me it will...
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V
vivekvas1976
from Coimbatore, Tamil Nadu
Oct 27, 2015
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Gear hold breaking off

Address: Coimbatore, Tamil Nadu, 641005

Hi there. my name is vivekananth vasudevan who owns a beat from 2011. In the last 6 months i see that the cover on the gear rod is breaking into pieces and falling off. Its extremely irritating and shows how terrible the quality of the plastic used is. When i showed this to your showroom in coimbatore they said that they cannot do anything about it. It is clearly a manufacturing defect as there is no way that i can mishandle the gear rod....
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K
Kvn45
from Chennai, Tamil Nadu
Sep 28, 2015
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Very poor service

Address: Chennai, Tamil Nadu
Website: www.viveks.com

Purchased Diakin split AC 1.00 ton Bill no [protected] on 29 September 2013. Installation was not proper their was water leak after many attempts it was rectified. On march 29 2015 the ac did not work. Technician from viveks name (therumani) came and told gas leak unit has to be taken. On 31st march 2015 the unit was taken and they promised to return in a week. Their was no response from Home serve their service people. After a month two...
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Arul Susai Raj
from Muvattupuzha, Kerala
Sep 26, 2015
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Split A/C servicing

Address: Chennai, Tamil Nadu
Website: Viveks

Dear sir, My daughter Mrs. Daisi Xavier purchased split A/C from your esteem show room Viveks Anna Nagar on 17 May 2011, initially it was working good but on 18 Aug 2015 A/C suddenly stopped, My daughter raised a complain and the complain was attended on 19th Aug 2015 reported as compressor not working and the service charge bill was made (Bill Attached). The compressor unit was dismantled and taken to work shop for replacement of compressor...
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R
Ramkumar. R
from Delhi, Delhi
Jul 21, 2015
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New v.guard A.C stabulizer is not working. No response from Dealer and V.Guard.

28.03.2015 I purchased a new VND 400 digital stabilizer for 1.5ton airconditioner. 1st day onwords it is showing OH indication it is not giving power to A.C. thrice service people attended the issue. No solution. Both dealer and V.Guard not solving issue. every day we are suffering due to this. I think i am cheated so I need new stabulizer from V.Guard....
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V
vivekxiss
from Mumbai, Maharashtra
Jul 15, 2015
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Improper service

Address: Kolkata, West Bengal

Sir, I was booking my luggage from Baroda, already it was delayed, I had insurance, but my Dressing Table is completely damaged, I was complaining several times but no response to your manager or associate, it is almost 2 months. Nobody is responding, My GC No is 4434274 I was also communicated with Subarto but not response: Kolkata office ([protected], [protected]) I was also communicated by Baroda Manager but not response: Baroda office...
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RAMARAO KRISHNAKUMAR
from Chennai, Tamil Nadu
Jul 7, 2015
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My split air conditioner repair

Address: Chennai, Tamil Nadu

Viveks home serve has taken my indoor and out door unit of split a / c on 26. 06. 2015, saying gas leak and it has to be taken to workshop for filling. Today the 7th july 2015, since 12 days are over, i don't what has happened to my a / c. I have spoken to so called customer care unit may times, telling my story of a / c when it was taken for workshop. But immediate response they we will inform to the concerned department and till now...
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Sriram.H.Dabir
from Pune, Maharashtra
Jun 24, 2015
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AC problem not rectified.

Address: Chennai, Tamil Nadu

I had purchased an Panasonic 1.5 ton Inverter AC from Viveks Mega Expo-Chennai in April-2015. Less than a months time, the AC malfunctioned & was diagnosed by technician next day, stating that the board from the outdoor unit was faulty. I was told that new part will be replaced within a weeks time. Its now over a month, since the AC stopped functioning, But, until now I have not received valid response from Viveks consumer care. They keep...
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J
Jay007
from Chandigarh, Chandigarh
Jun 11, 2015
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AC bazaar tambaram

Address: Chennai, Tamil Nadu

Ordered an lg ac which was promised to be delivered the next day. But even after 4 days it wasn't delivered! When enquired, they very casually replied 'no stock'. There is no proactive communication from ac bazaar, we have to follow up with them to find out the status. Applied for refund, its been a week now, cheque is yet to be issued. Don't know when i'll get my refund. Worst customer relationship!...
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F
fox sundar
from Banposh, Odisha
Jun 2, 2015
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Viveks poor service

Address: Chennai, Tamil Nadu

Dear All, First of all I don't know this complaint will go right place. I purchased LG split AC on 30/05/2015 @ T Nagar they told next day delivery and we came with good services. Next day I called to him for AC delivery. They told before 6.30 it will reach so don't go anywhere they(31/05/2015). After 06.30. No response from viveks still now 02/06/2015. Please kindly take this complaint to higher level. Because I suffered so much in this. ...
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M
Mani Annamalai
from Chennai, Tamil Nadu
May 28, 2015
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Cheating by sending the display piece (with scratches, paint gone, ball pen marks) on delivery

Address: Chennai, Tamil Nadu

Bill No: [protected], Product: Bosch Washing Machine 7 KG Front Load Silver I ordered the washing machine on 24th may but they didnt deliver it on time as they told finally delivery made at night 10;30 p.m. Thank God it didnt go beyond it. The people came from BOsch to install it, they also got shocked after seeing the machine n asked whether second quality, and also the bill. They said they will put a job card & also asked to inform...
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K
KarthikDivya
from Pathanamthitta, Kerala
May 25, 2015
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Voltas AC poor service from Viveks Chennai

Address: Chennai, Tamil Nadu

I purchased Tata Voltas AC from Viveks on 12/May/2012, Chennai, Adyar. Bill No :[protected] for RS 32300. I was about to purchase 3 star AC, but the Viveks sales guys encouraged to take 5 star A/C instead for better power savings so paid extra 5000 rupees. Later i learnt that 5 star comes with aluminium coil and it does not last long more than 2-3 years. There was a gas leakage problem within a year of purchase, the service engineer...
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A
Anuradha S.
from Madurai, Tamil Nadu
May 11, 2015
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Voltas AC billno.11151500253 dt.13/4/2015

Address: Chennai, Tamil Nadu

The said AC was purchased from you and the same were installed on16/4/2015 by Mechanic of volt as Mr.T.Prabu, mob.no.[protected]. He was suppose to come on the next day to show the full demonstration as the same were installed very late on that date. Moreover he has taken 2 Remottes of other our rooms of Elgee without our knowledge. We have phoned him several times but he failed to come for demo and returning our remotes. Pl.get the remotes...
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AnandC21
from Mumbai, Maharashtra
May 7, 2015
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AMC not done for the last 7 months

Address: Chennai, Tamil Nadu

I have purchased AMC 909681 in the month of October 2014 from Viveks Home Serve. I have paid 2520 as AMC charges and the same got debited from my Bank account within a week. As per the plan I was assured of 4 services which will be done every quarter. In the month of December I had to shift the ac outdoor from second floor to 3rd floor for which they charged close to 8000. Its been 7 months since the AMC has been taken not even single...
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Address: Chennai, Tamil Nadu

Sir.im m.prakash from chennai periyamathur ch600068. On 11april 2015 in viveks electronic annanagar paid totaly for a ifb washing machine model senorita aqua sx but on the net day got delivered ifb vx... On 20th the service gut came for assembling it and found the product is different from the billed one...complaint has been done on the viveks costomer care... They assured that the product will be replaced on the similar day on complaint...
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A
asilambaerasan
from Chennai, Tamil Nadu
Apr 21, 2015
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pls dont buy viveks

Address: Chennai, Tamil Nadu

pls dont buy viveks I buy a new split ac during the expo on Saturday 11.04.15. But till date I am not received AC.I tried to contact them, I have to wait for more then 15 to 20 mins to speak the customer care people just wait 1 hour i will update. every time but i am waiting more then 10 days till now i am not getting answer from viveks people I have seen poor customer service, but this is the very very worst. I think viveks selling a product...
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Amith Debnath
from Chennai, Tamil Nadu
Apr 18, 2015
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576K worth AC purchased but not delivered

Address: Chennai, Tamil Nadu

Hello Team It was referred by my friend to go to Vivek for AC since he felt that the goods delivered on time. However, this has become a fake promise from Vivek. The Hitachi Kashikoi 400i 1.5 Ton model was billed on 11th April 2015 from Chennai Trade center exhibition organised by Vivek and I was assured that the same will be delivered by maximum Wednesday (15th April). The Tambaram Vivek showroom's agent(Mahesh) who actually dealt...
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