Vle Bazaar — Order placed on 14th December but no update yet

Invoice No.: INV[protected]
Order ID: #2698724
Date order: 14/12/2023

I had ordered a logitech mouse on 14th December 2023 but it still processing and there is no progress
I have reached to customer support but there is no update from Vle bazaar
I tried to cancel order for refund but cancelation does not work
The whole thing looks like a scam
Hope I get the resolution soon
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