Vle Bazaar — Refund not received

Address: 986, Swami Vivekanand block, Saraswati Vihar, Sector 28, Gurgaon 122002

Website: vlebazaar.in

I had placed an order for MI Band 3 on 8th Jan and paid payment of Rs 999 online. The item was received on 12th Jan. When the item was delivered, the box was open and the product inside wad fake. I raised a return request on 12th Jan itself. Post that, I have been continuously following up for the return of product, but no executive has come to collect the product. Also, my amount has not been refunded yet. I called up customer care so many times, but no response. Attaching order email, shipped email and return request email.