Vle Bazar — Jio phone black mobile

Address: 688, Grace road, Saraswati Vihar, Sector 28, Gurgaon-122002

Website: vlebazar.in

I have purchased one JIO phone Black vide Order id #469467 dtd. 05.01.2021 (against a payment of Rs. 2299/- for a new phone as shown in your website) delivered on 11.01.2021 through your website. I have ordered a new phone. but you have delivered me a old/ refurbished phone/ used phone. It was confirm from a JIO store (Kolkata, BIG BAZAR, Near Sealdah Court, WB) that phone was used/ sold to another person before me and being used since 26.07.2018, due to which I could not get a warranty repair facility. (JIO Phone Service Centre's report attached herewith)
Email sent to [protected]@vlebazar.in[protected] &[protected] and grievance @vlebazar.in (on[protected]. But no reply from them.
VLE Bazaar is an initiative by CSC e-Governance Services India Limited is a Special Purpose Vehicle (CSC SPV) incorporated under the Companies Act, 1956 by the Department of Electronics and Information Technology (DeitY), Government of India, to monitor the implementation of the Common Services Centers Scheme.