[Resolved] Vodafone — Charging money through unwanted subscriptions

Gaurav_Sinha

from Bangalore, Karnataka

Dec 21, 2016

Address: 560097

I usually receive SMS from vodafone detailing about subscriptions o[censored]nwanted services (fashionbunny.com, etc). Though I did not subscribe to any service and money is deducted from my main balance. When I call to customer service, it says "sorry, we are unable to process your request".

It is a frequent issue on my number [protected]. Please help.

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Jan 23, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2016

Vodafone India Customer Care's response Hi Gaurav_Sinha

One of our executives will call you. Be assured that your concern will be resolved at the earliest.

Regards,
Vodafone India