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Vodafone India Complaints & Reviews

1.8
Updated: Nov 26, 2025
Complaints 27131
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Vodafone India reviews & complaints page 128

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R
Rajashree Dabhade
Jul 9, 2020
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Address: 86/92 1st & 2nd Floor, Skyline icon, Andheri Kurla road, Marol naka, Andheri east, Mumbai, Maharashtra - 400059
Website: www.vodafone.in

My son visited montenegro, podgorica with mobile number [protected]. Only for one call, sms and 2 videos, vodafone has charged rs
3, 68, 000/- bill for march, 2020. I am shocked to know this huge bill. International roaming was not activated so the local charges of montenegro was added to the bill. Please kindly take up the matter at higher level to help me. Vodafone is neglecting our request to provide the details for the huge bill amount.
Vodafone India customer support has been notified about the posted complaint.
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    Y
    Yash Singh
    Jul 9, 2020
    Resolved
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    Resolved

    Vodafone India upgraded my postpaid number plan without any notice and when I contacted their customer care they told me to use the new plan and denied any help. When I told that I don't want this plan they replied that they can't do anyyhing and I have to pay the fees. This is harassment. If this is not resolved I will try whatever I can to file a consumer complain against Vodafone for harassment and fraud.
    Aug 12, 2021
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Jul 15, 2020
    Vodafone India Customer Care's response
    Dear Customer,

    As per our records, your service plan has been changed on 10 July 2020 from Red Entertainment(399) to Red basic(299) under service request number 4-[protected].

    Regards,
    Snehal
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      A
      Arun Naga
      Jul 9, 2020
      Resolved
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      Resolved

      Address: Hosure, sampige post, dandinashivara hobli, turuvekere taluk, tumkur, karnataka 572225

      I sending this message to you because of network issues which i personally facings in my area and my sounding area upto 5 km to 8km where i stayed expeshally in the 4g network and 3g network its too bad as i use idea and vodafone from past 6-7 years i will not bothered about it because i use it when came outside but now lock down will effects will make bad impression on your networks so i ported one of my sim to airtel but miss that your service but now also i using vodafone in other slots by expected you will provided a good network to us
      Please focus on provide a good network not on offers because you know that with out network customers will not use sim ut all by given offers is waste so please take an action on network problems i will share my network states in the image first slot is vodafone and which is showing 4g is airtle its not only my problem most o[censored]ser suffering from network
      +1 photos
      Aug 7, 2021
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Jul 15, 2020
      Vodafone India Customer Care's response
      Dear Customer,

      As per our records, service validity is expired on your number [protected]. To extend validity of your Vodafone number, you can do a minimum recharge of Rs 49, in which you will get Rs. 38 Limited Validity Talktime+All Local/National [protected]@2.5p/sec+100MB for a validity of 28 days. Please log in to My Vodafone App mva.onelink.me/WAHU/9d236088 or visit vodafone.in for all payments, recharges & service queries.

      Regards,
      Snehal
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        V
        Vikram300
        from Nashik, Maharashtra
        Jul 9, 2020
        Resolved
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        Resolved

        I am requesting vodafone idea for the separation of my number from my family plan to port out to other carrier, but without informing me vodafone idea has shifted me to corporate account, thus i am not able to speak with customer care number also, i have paid all my dues and still i am unable to port out, it's been more than 4 days now, very bad customer support from vodafone ideam
        Aug 11, 2021
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Jul 10, 2020
        Vodafone India Customer Care's response
        Dear Customer,

        Please be informed that as your number is corporate so requesting you to write the mail to Corporatecare.[protected]@vodafoneidea.com from Authorized Signatory. So we can assist you.

        Regards,
        Snehal
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          R
          Renjith87
          Jul 9, 2020
          Resolved
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          Resolved

          10 rupees has been deducted from my account on july 07th, i got an sms saying "thank you for downloading carban_game from carbun8. You have been charged rs.10". Without my confirmation how it will happen, same thing happened on jun16th aswell. When i called the customer care, their representative said they will deactivate the service and not able to refund the money.
          Aug 10, 2021
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Jul 10, 2020
          Vodafone India Customer Care's response
          Dear Customer,

          Please be informed that we have raised the complaint under service request number KAR-V[protected] and due dated on 13-JUL-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

          Regards,
          Snehal
          Today, i got a message from Vodafone that thank you for downloading carban_game from carban8 and i had been charged rs.15 for that without my knowledge i had no idea about the game and i had not downloaded it. Help me WTF is happening with vodafone if this continues i'm changing to Jio!
          I got a message from Vodafone saying "Thank you for downloading carban_game from carbun8. You have been charged Rs.15" on Nov 22. And another message today saying "Thank you for using VIDEO, you have been charged Rs.15." Alarmingly, both the transactions happened without my knowledge, and without any notification. Please resolve it and initiate a refund, or I will proceed towards changing my carrier.
          Today, i got a message from Vodafone that thank you for downloading carban_game from carban8 and i had been charged rs.15 for that without my knowledge i had no idea about the game and i had not downloaded it.
          then i got a message thank you for using Songs i have been charged rs 20. i did not use these crap
          i am not even aware what these things are
          Help me WTF is happening with vodafone if this continues i'm changing to Jio!
          Today they looted my money also.

          Hello!
          Thank you for using CARBAN_GAME,
          You have been charged Rs. 15
          Your balance is Rs. 16.46

          Last time on December 2nd. And it is continuing on every month.

          Hello!
          Thank you for using SONGS,
          You have been charged Rs. 20
          Your balance is Rs. 99.93
          Vi
          Charged me Rs. 20 for using song services but I don't have subscribed to any vi services.

          Hello!
          Thank you for choosing to access SONGS,
          You have been charged Rs. 20
          Your balance is Rs. 9.07
          Vodafone Company has done same thing to me they have charged for gaming services not for one time it was done twice even I have not activated any such services

          deducting money from balance by sending unwanted games message - Comment #3841593 - Image #0
          Hello!
          Thank you for choosing to access Games and Videos,
          You have been charged Rs. 7
          Your balance is Rs. 61.22

          Hello!
          Thank you for choosing to access BigWin Games,
          You have been charged Rs. 49
          Your balance is Rs. 7.32

          How many u cut our balance
          How many we have to complain
          No serious action us taken
          I dont access this games and all
          Return all money
          Hello!
          Thank you for choosing to access Games and Videos,
          You have been charged Rs.7
          Your balance is Rs. 43

          Hello!
          Thank you for choosing to access BigWin Games,
          You have been charged Rs.40
          Your balance is Rs. 3

          How many you cut our balance
          How many we have to complain
          No serious action us taken
          I dont access this games and all
          Return all money.
          Hello!
          Thank you for choosing to access Games and Videos,
          You have been charged Rs. 7
          Your balance is Rs. 31.01

          I have been getting this message every month, both the transactions happened without my knowledge, and without any notification. Please resolve it and initiate a refund,
          Vodafone Company has done same thing to me they have charged for gaming services even I have not activated any such services

          deducting money from balance by sending unwanted games message - Comment #3895479 - Image #0
          deducting money from balance by sending unwanted games message - Comment #3895479 - Image #1
          I have been charged every month for contact gaming service without my consent. There is no such service I have opted but still I see that amount is being deducted from my main balance. What kind of fraud is this? See below message.

          Hello!
          Thank you for choosing to access Contakt Gaming Service,
          You have been charged Rs. 25
          Your balance is Rs. 26
          Helpful
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          132 found this helpful
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            G
            Grandhi Srinivas
            Jul 9, 2020
            Resolved
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            Resolved

            Address: shine.com

            [protected] geetanjalii vodafone delhi
            [protected] vodafone delhi
            [protected] vodafone haryana (Googlepay number)
            [protected] (Whats app number)

            To: prabhas kumar mandal
            [protected]@okaxis

            This is srinivas. I here write this complaint above numbers are taken money to give a job in air lines total money taken rs 25, 100.00/-
            Please sir, taken action on that numbers who are involved in this crime..
            And even not only me., so many people are suffering for this crime.

            Don't live shine.com and other websites for jobs notifications.

            I sincerly thanking you sir
            Your fathifully
            Srinivas
            [protected] (My contact)
            +3 photos
            Aug 10, 2021
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Verified Support
            Jul 10, 2020
            Vodafone India Customer Care's response
            Dear Customer,

            You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

            Regards,
            Snehal
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              D
              Dr.Usha Goel
              Jul 8, 2020
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              Resolved

              Address: Jaipur Rajasthan

              Vodafone india has stooped low to such levels. They have started charging unjustified falsified charges on behalf of so called"international sms charges" from postpaid customers
              Aug 13, 2021
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Jul 08, 2020
              Updated by Dr.Usha Goel
              Very pathetic customer service and forceful unjust charges
              Verified Support
              Jul 10, 2020
              Vodafone India Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. As per our records, the charges are correct. Hence, we express our inability to refund the amount.

              Regards,
              Snehal
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                M
                Mohamed .siddiq
                Jul 8, 2020
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                Resolved

                Poor internet service in my location. I have recharged for 700 three month plan. Daily 4gp. But no use. I cant even see my wtsapp status. Why the hell i refer to my friend. Worst customer care ever. Regarding this alreday i registered complaint through customer care. No use of that.. Still proceess in going on last two weeks. Again i am regeistering complaint here.
                Aug 12, 2021
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Jul 10, 2020
                Vodafone India Customer Care's response
                Dear Customer,

                We have tried contacting you at 04:10 PM and 05.07 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                Regards,
                Snehal
                Hello snehal
                While you trying to reach me. I am in meeting. Again I tried. No luck I couldn't able to connect you Now I am available to take your call. Still my issue is persist.. Can you please solve my problem asap.

                Thanks
                Mohamed siddiq
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                  C
                  cardiologist
                  Jul 8, 2020
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                  Address: fortis escorts heart institutel,okhla road, new delhi, 110025

                  I ve been using vodafone number since 9 years but since past 6-7 months i am facing problem with network it shows no network no internet connectivity in my place of work. I am a doctor and my lab is in basement where i hardly get any connectivity since quite a few months. All other mobile networks are functioning well here except vodafone. All of my other staff have already switched there number to other network like airtel and jio. I hope u ll address the matter asap or unwillingly i too ve to leave ur network.
                  Vodafone India customer support has been notified about the posted complaint.
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                    S
                    SwapnilShivalkar828
                    Jul 7, 2020
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                    Respected vodafoneidea maharashtra appellate department

                    This is my vodafoneidea number
                    [protected]

                    Lattitude and longitude
                    19.71122 and 75.99468

                    This is my address
                    Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                    In my room there is no network of bharti vodafone which is top leading network provider according to trai department

                    There is lack of network problem which we are facing not getting our family members to contact not getting internet access problem and lack of network coverage problem to communicate medical doctor

                    Recently in our village one 2 year girl died we can't save her due to network coverage of vodafone... Frusted we are staying to pandharpur express road near national highway of maharashtra and no network beside us approximately 10 km

                    Plz send the rf team of jalna in our in parthur and register complaint of network coverage as per 90 days according to trai

                    Appellate team help us and forward the complaint to network team to jalna i had allready raised my complaint to ombudsman department of trai and vodafone

                    I had allready esclated this concern to ravinder takkar sir and sunil soodh sir and now i will esclate to trai chairman dr rs sharma [protected]@trai.gov.in and appellate department of trai [protected]@trai.gov.in

                    Plz registered and look into this concern seriously

                    Call me on allternate number
                    [protected]
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 10, 2020
                    Vodafone India Customer Care's response
                    Dear Customer,

                    Please be informed that we have raised the complaint under service request number MUM-V[protected] and due dated on 11-JUL-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

                    Regards,
                    Snehal
                    Jul 12, 2020
                    Updated by SwapnilShivalkar828
                    Snehal don't ignore me

                    Otherwise I had to Esclate u r service to Ravinder Takkar sir
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                      S
                      somsankar bhunia
                      Jul 7, 2020
                      Resolved
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                      Resolved

                      I have a corporate postpaid connection which i am not using anymore & want to deactivate permanently. I have tried sending email to [protected]@vodafone.com but email is getting bounced. I have tried ivr option by calling 199 but there is no option for account deactivation. I have tried vodafone chat service vic but there also i can't find any option for deactivation. It seems that they are forcing me to pay the bill even though i am not using the connection. As a customer i should have an option to terminate my connection.
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Jul 07, 2020
                      Updated by somsankar bhunia
                      I want to deactivate below CUG postpaid connection permanently. I am not using this connection anymore. But Vodafone is not giving me any option to deactivate the connection.

                      [protected]
                      Verified Support
                      Jul 10, 2020
                      Vodafone India Customer Care's response
                      Dear Customer,

                      Please be informed that as your number is corporate so requesting you to write the mail to Corporatecare.[protected]@vodafoneidea.com from Authorized Signatory. So we can assist you.

                      Regards,
                      Snehal
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                        L
                        Lakshmi Vakkalagadda
                        Jul 7, 2020
                        Resolved
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                        Resolved

                        I applied sim portability from vodafone to another network two times yet now, but every time the new sim activation is rejected because these people are not converting it and even not updating also. And they have no customer service, at last we called them by so much of searching they after submitting documents to another network it will 48 hrs but it won't happen and again i applied portability of sim. Ant the vodafone executive cheated me. He said if i message to 1900 them it will reactive immediately but the number is for cancelling ogf portability
                        Aug 11, 2021
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 10, 2020
                        Vodafone India Customer Care's response
                        Dear Customer,

                        Kindly provide the concern Vodafone number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                        Regards,
                        Snehal
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                          M
                          Maliksdelhi
                          from Delhi, Delhi
                          Jul 6, 2020
                          Resolved
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                          Resolved

                          I have ported out from voda idea my mobile [protected] in march-2020. They have not refunded rs.600/- paid excess. They insisted me depot the bill twicw to allow me to port out. Please arrange to refund the excess amount. They do not reply to emails sent.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 10, 2020
                          Vodafone India Customer Care's response
                          Dear Customer,

                          We have tried contacting you at 03:48 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                          Regards,
                          Snehal
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                            Sanjok Pradhan
                            from Siliguri, West Bengal
                            Jul 6, 2020
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                            Address: Lower Bhanu Nagar, Sevoke Road, Siliguri, West Bengal - 734002

                            Dear sir/madam

                            I am a vodafone customer from more than 6 years. Now in my location, lower bhanu nagar, sevoke road siliguri, pin no.- 734002, west bengal. The internet service is very poor as you can see in the screenshot image. As par image upload by me 4g internet i have but i cant open a google page i can not play any online games.

                            So we recharge more than 1000 rupees plus for me and my family but we can use any internet services i call many times to vodafone customer care but they not responding so i can found any solution for this problem.

                            Now in my location no internet available. My location is not a tea garden or remote area my recent resident is siliguri a beg city of west bengal. I can expect better service from vodafone but now vodafone network is worst service provider.

                            Thank you

                            Sanjok pradhan
                            Mob - [protected]
                            Siliguri, jalpaiguri, west bengal
                            734002
                            +1 photos
                            Vodafone India customer support has been notified about the posted complaint.
                            Jul 06, 2020
                            Updated by Sanjok Pradhan
                            [protected] my contact details
                            Verified Support
                            Jul 10, 2020
                            Vodafone India Customer Care's response
                            Dear Customer,

                            Kindly provide the concern Vodafone number to check the details and assist you further. As the number provided is a non Vodafone number hence, unable to check details. We regret the inconvenience caused. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                            Regards,
                            Snehal
                            Jul 13, 2020
                            Updated by Sanjok Pradhan
                            [protected] my contact number
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                              S
                              Saurabhgoel128
                              from Mumbai, Maharashtra
                              Jul 5, 2020
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                              I am not able to send the sms to 1900 for porting the number to different subscriber. My balance is about 8 rs as well. I can receive calls on my phone and sim is active. Mobile number - [protected]
                              Vodafone India customer support has been notified about the posted complaint.
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                                A
                                Anwesh Bharadwaj
                                Jul 5, 2020
                                Resolved
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                                Resolved

                                Dear vodafone,
                                This incident happened to me when one of your vodafone customer user called me for the provision of job... And later told me to pay a sum amount of ₹2500/-.
                                Later, i found it to be not a worthy deal... Rejected the offer... I asked for the refund of my amount... He misguided me and took a total sum of ₹40000/-
                                I want a favor from your side... I need the details of the person
                                The number he used is [protected]
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 06, 2020
                                Vodafone India Customer Care's response
                                Dear Customer,

                                You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

                                Regards,
                                Snehal
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                                  7
                                  7619..27
                                  Jul 5, 2020
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                                  Address: Haryana

                                  I did 8 complaint from 10 may to since but they don't solving my problem
                                  +2 photos
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Jul 05, 2020
                                  Updated by 7619..27
                                  Don't solving my problem from 10 may to since. I did already 8 time complaint and also doing misbehaving with me. After they dont give any reply

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                                    K
                                    k2piyush
                                    Jul 5, 2020
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                                    I ported my number [protected] from vodafone to airtel on 27th june 2020.
                                    After that iam unable to receive incoming calls from vodafone idea numbers, it says number does not exist. Calls are coming from all service provider numbers except vodafone idea.
                                    I raised a complaint regarding this to vodafone, reference number c004-[protected].
                                    But still my issue is not resolved. Iam missing out my important officials calls.
                                    Kindly unblock my number so that i can receive incoming calls from vodafone idea numbers.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      S
                                      Report
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                                      Despite complaining multiple times i am getting poor internet speed and very low call quality in my area.

                                      Kindly look into it and resolve the issue.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        A
                                        Aleena Jayadeep
                                        Jul 4, 2020
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                                        I request you to please provide me the details of call incoming and outgoing recordings of june month from 25/6/2020 to 27/6/2020 . My number is [protected].
                                        Vodafone India customer support has been notified about the posted complaint.
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