Vodafone India — A victim of d2c_ndtv_valuepk_9 vodafone service

Address: Gautam Buddh Nagar, Uttar Pradesh

I am one from the list o[censored]nfortunate customer of Vodafone. My mobile no is [protected] Relationship no. 5.28722.00.00.100727. Coming to the issue I received my vodafone bill and a part of the bill stats that I have subscribed for the service d2c_ndtv_valuepk_9 and got charged for Rs 99. I have few queries regarding the same: 1) When did I subscribed for the service. 2) From which website/forum I subscribed for the service. 3) Did I confirmed that I requested to subscribe for the service, If yes Why didn't vodafone send me any confirmation message as this service is provided by Vodafone only. As I called your customer care executive for the same problem and the way I got response I just do not want to get into that. I have been told to write this email to this email address if I have to get any sort of details. If you go through google and search for d2c_ndtv_valuepk_9, its a shame that the whole page comes up with the customers complains against Vodafone in various ConsumerForum. Which itself stats that how much vodafone care about its Brand value. I just want to get this subscription removed from the plan. And secondly give me the above requested details and resolve this problem as I did not subscribe for this service.
+1 photos
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27116
    Pending
    0
    Resolved
    9562
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information