Vodafone India — Activation o[censored]nsubsribed services

Address: New Delhi, Delhi

My vodafone no is [protected]. In bill for the month of dec 2014 generated on 3rd Jan 2015, i have been charged Rs. 228 extra for downloads of some packs which i never activated on the internet. When i called customer care they said that these charges will not be reversed and the service activated would also not be deactivated. I had to pay unwilingly Rs.228 plus service tax extra to the Company But the same problem came in the bill of jan 2015 generated on 3rd Feb 2015. Now i have been charged Rs. 346 extra for the same type of downloads from the internet which i never accessed on the any of the site. Following are the charges charged by vodafone company : 02/01/15-23:37:24 d2c_shotformats_ti 99 04/01/15-11:09:21 d2c_mgossip_pack49 49 04/01/15-19:16:31 d2c_shotformats_ti 99 25/01/15-18:23:56 d2c_ndtv_valuepk_9 99 Total comes to Rs. 346. When i called customer care and asked to provide me the detail of the same, they refused and said we can not provide the name of the site from these charges are incurred. This is a clear cut case of fraud activities involved on the part of the Company. They are unnecessary keep charging us the downloading charges which i have never accessed. I have seen the same type of complaint lodged from other consumer also against Vodafone Pls do the needful at the earliest and get the charges reversed at the earliest.