Vodafone India — agents are not responding right from one month ,still my no. is deactivated

Address: Mumbai City, Maharashtra

i had vodafone prepaid connection, i was happy with that...but one month before today i received a call from your agent that they are saying that they are calling from vodafon and offering me to convert it in postpaid connection, as i am a govt.employee, they said this plan is for u, there was a plan of 299, then their agent come to me for taking document and 150 rs their charge, they gave me new sim, then, i have waited for one month the connection was not activated, always i called her they said document problem, please send me on whats app, i send that passport copy what was required, however sim was not activated, i again called and asked, they said some another reason, they said some official reason, i have wasted everytime my calling money (balance), i have recording of all that calls, few days before today i have again received a call from an agent said i am calling from vodafon, and am coming to you for your passport copy, they said whats app print didnt not come good, i have given that again, then after 2 days some one came from vodafon for verification, i gave him what he demanded, now they said my problem with postpaid connection will resolve, i have also so many of works apart from this sim activation, but however i have managed. Now again the problem is my old prepaid connection sim is also become deactivated from 3 days, they didnt said this thing earlier, however i have managed to call from my another alternate number of airtel (which is in roaming), but your agents are not responding well, As this was my only local number for office purpose and personal, i became isolated, i am not getting my all important call. Now i decided either you resolve my issue, or i will file complain against you in court for doing fraud activity with an government official. my details are: Name: vishal gaurav vodafon prepaid number: [protected] location : mumbai email id: [protected]@gmail.com alternate contact number:[protected](delhi no.)