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Vodafone India Complaints & Reviews

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1.8
Updated: Mar 28, 2025
Complaints 27122
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9562
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So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝
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Vodafone India reviews & complaints page 1344

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A
Archana Darke
from Mumbai, Maharashtra
Apr 21, 2008
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Fake bill genration and harrasing customer for the payment.

My self archana was using Vodafone Card [post paid].
i ws disconnected the service on 04/12/2007. bur the vodafone says it ws disconnected in Feb'2008. Vodafone is harrassing us for the paymnet where we haven't used it.
i just want to say how much useless company this is....
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S
sumit dixit
from Delhi, Delhi
Apr 20, 2008
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vodafone is playing a big illegal big with customer or against telephone regulatory authority of india

i purchase a new connection from vodafone connection bendors
that is a post paid connection now after purchaseing date at18/03/08 then ig ot activation of this connection at 26/03/08
and after the activation i am getting so many call from a ricovery department of the barklays bank before giving the new no.. to any person then he was saying its a no.. of amit jain one of his customer and he is not giving the instlaments of the...
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M
Mahesh Mishra
from Mumbai, Maharashtra
Apr 19, 2008
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unreliability

Dear Sir / Madam

It has been long time when we have send you the email stating the problem faced because of you people, as per terms you people have to revert in 48 hours maximum but still after long time you people are least bother to revert which I have been keep facing from your end (Matrix Cellular (International) Services Pvt Ltd.).

Its showing the commitment from your side towards customer anyways because...
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A
Ahrar Mustafa
from Delhi, Delhi
Apr 19, 2008
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not getting talk time

Hello

As i was recived a sms from vodafone that was "recharge with BC75 get Rs 38 talk time and call std @ Rs 1 per minute. i got this sms on 10 th of april. then i recharge with BC 75 and i got 0.41 as a talk time on 10 th of april. when i call customer care they tlod me u will get that amount in 48 hour but to till date i have not get that amount. now from more then one week cutomer care number is not responding. my...
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M
Manjinder Singh
from Nawanshahr, Punjab
Apr 19, 2008
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About bill

dear sir i am post paid custmer during i get ur connection from mr.RISHI mob:[protected].he commet with me in my 250monthly connection u r free from clip & caller tunes charges because i am come in ur post paid services from ur pre paid services.but now start from my connection activation date i pay all these things in last 6-7bills.now there is no good response from ur side againgt my complaints.i want response against this urgently,...
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R
Rukam Singh
from Gurgaon, Haryana
Apr 19, 2008
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to cancel my bill

My self is rukam singh.I want to tell you that i had got a hutch connection from vodafone.After actived number([protected]), i got a massage from vodafone that get email, wallpapers, chat, ringtones and other.That's why i used internet.But when i got my bill, i saw there is added internet charged.That's why i did not pay the bill.After 2 month i received a call from a lawyer and he said me you would have to pay the bill.My bill was...
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B
Bhupinderjit Singh
from Ludhiana, Punjab
Apr 18, 2008
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Cut out my balance even i have sms pack

I had activated vodafone sms pack worth 9 rs weakly.
On april 8, 2008 i sent a sms to my friend vodafone charged rs for it but my sms pack was activated.so i called vodafone customer care and said i had being charged but my sms pack was activate, they said yes sir your sms pack is activate on your vodafone you can send sms.
But is i said :sir i had charged for it.
They said: sir we had no any information now you can call...
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S
Suman Lata Gaur
from New Delhi, Delhi
Apr 17, 2008
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wrong commitments by company

i am a post paid customer of vodafone before this i was pre paid customer i have recived so many calls on company behalf to change plan just like to 1 vodafone no your call will be free and your velidity will be carry forward and 1000 sms free all these things was written on there letter head but not even a single thing is given by co every time they told me that in next bill we will give you discount but nothing was there i have paid all...
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S
sunil rathore
from Vuyyuru, Andhra Pradesh
Apr 17, 2008
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Vodafone Pre-paid Sim Activation

With great regret i wish to inform you that I am facing tremendous problems with my vodafone pre-paid connection activation and I feel that i am cheated by the company in this case. Here are the details:

Mob. No. : [protected]
Sim No. :[protected]
Date Taken : 2nd March
In the name of: Sarmistha Sengupta (My Mother)
All documents: Submitted
Amount Paid : Rs. 450

In order...
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S
Soumya Nishanth
from Delhi, Delhi
Apr 17, 2008
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No Network Coverage

I have a Vodafone pre-paid mobile phone connection which i have taken one year before. The number is [removed]. The major problem i face with the connection is that, because of no or very weak network intensity my mobile is of no use at home.
I am staying at [removed], near HSR Layout in Bangalore. This area is coming very much under the Bangalore metro city. It is very inconvenient for a customer like me who is working in the IT sector...
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D
Debasish Guha
from Pune, Maharashtra
Apr 17, 2008
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charging for caller tune withgut permission

Dear Sir,

My mobile Number is [protected]

Yesterday I had lodged the complain against vodaphone for charging Rs.30/- everymonth for caller tune from prepaid account without my prior permission.

They are not even showing courtesy to enquire whether I am interested to continue with the caller tune.
They are not proving any opportunity to inform them to discontinue the caller tune.
As...
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G
G.Divya
from Tasgaon, Maharashtra
Apr 17, 2008
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exceeding charge of postpaid connection

i want my number to be surrendered from vodafone postpaid connection.my no.[protected].please deactivate this connection as early as possible....
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P
prashant sharma
from Kolkata, West Bengal
Apr 17, 2008
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wcc card

i have bought wcc card 150/- of vodafone in which i got the facility of std calling at 1 rs per min., its validity was up to 1 mnth but after 2 days its automatically deactivated.i have used only 5 rs as i got 115 as a wcc card account.
i have lodged a complain regarding that in customer care, those useless people given me 1 week time and giving lots of solution, those people try to make fool of me as they told me tht its a network...
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K
Kamal Suri
from Delhi, Delhi
Apr 16, 2008
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Wrong Information Provided by Customer Care

Hi, my number is [protected] and I buy an add-on number. At the time of buying new number it was conveyed to me that the intercalling between these two numbers will be of 10 paise.And I also confirmed this by calling customer care atleast 4 times.
but when I received my bill the intercalling was charged at Rs 1.75 per minute.
I log my complaint with vodafone store CP but I was surprised by the behavior of the executive who attend...
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V
Vishwajeet Singh
from Pune, Maharashtra
Apr 15, 2008
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My number is getting suspend.

Good Evening,

This is VISHWAJEET SINGH, using ur prepaid connection, number is +91 [protected], main concern is that, my number is getting suspend by someone in 4 times in two day...i didnt do any type of request reagrding this.but someone is calling on VF care and make my number suspend..i talk to one o[censored]r executive when i number gets suspends last minth.then the executive ask to me that, whenever i want to suspend my a/c,...
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G
guddi
from Bengaluru, Karnataka
Apr 14, 2008
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hopeless service

These vodafone people trouble a lot with their JUNK sms and calls...
really fed up... And these sms most of them cancel the present tariff ... they dont even mention a word about TARIFF applicability check. This has made a great loss... anyways am very happy to quit this vodafone sim....
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N
nilesh bodhe
from Mumbai, Maharashtra
Apr 13, 2008
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bill payment and disconnecting service

i took a postpaid number in bangalore and the number is [protected]..i came to pune last month..i didnt know about my bill and bill centers over here yet..i want to disconnect the number and want my last month bill too..please send my bill along with information about various bill centers in pune to my mail id as soon as possible and also disconnect the number as i dont need it anymore..please take necessary actions soon.Also its not possible...
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S
sandeep m
from Mumbai, Maharashtra
Apr 13, 2008
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prepaid recharge.

i have recharged my prepaid vodafone through my online bank account at yesterday 5 PM . but still it hasnt been credited to my mobile. when i called vodafone customer care they are saying like it will take 24 hrs. Is it feasible to take 24 hrs to activate the recharge???? why they need 24 hrs to activate the recahrage....
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R
Rajeev
from Jammu, Jammu and Kashmir
Apr 13, 2008
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SUB: Billing issues & unnecessary collection calls.

Let me introduce myself as an ex Hutch /Vodafone post paid customer from Jan, 2007, to Jan, 2008, paying an average bill of Rs 1300/-, with out any default. This mail is in reference with the difficulties I had to undergo regarding your improper bill generation and collection calls.This is the 3rd mail regarding this issue and I require a immediate feedback.

The plan I had was a monthly 299 rent(300 min free local calls...
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S
saurabh veer
from Gurgaon, Haryana
Apr 13, 2008
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deactivation of vodafone alert

when i took the new pre paid connection the vodafone alerts was activated by defaultn i m trying to deactivate it fromlast 3 months but...
i used 2 call c. care but they cant help me.
n on 8th of evry month my balance godown by 30rs.i m really frustated....
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