Vodafone India — claim# [protected]

Address: 642001

I have submitted a vodafone mobile insurance claim on 30/04/2019. After so much struggle my claim was approved and they picked up my phone on 29/06/2019 and still i havent got my mobile back. Shortformat is the insurance provider and the agent work on there company doesnt know anything about the process and issue. Decided to port my sim to a better service provider. Need mt mobile phone back even if it is not repaired. Also the excess amount paid.
Claim# [protected]