[Resolved]  Vodafone India — complaint about mini store

Address: Sangli, Maharashtra

respected sir, i am a vodafone postpaid user and i went to migrate my connection from postpaid to prepaid.All process have been completed but the mini store person took 100 rs from me i asked for reciept but he ignored it i told him that i have contacted to costumercare and the sim price is 25 rs even after that he took my money as well as activated mpesa for that and told me that they have to complete target that's why he took 100 rs i have told him i don't need mpesa so please give me my money back instead of that he took my mobile and entered pin number and activated mpesa all these experience was worst .The store person also told me that "if you want to migrate do as i say or search any another store we will not help you" this is not the way to talk with costumers. I dont want mpesa just i want my money back if you don't do that i have already requested for porting my mobile number that i will port it and also on social media i will post on each and every page and group about the treatment given to me if you don't take any actoin on them i will complaint it to trai as well as port my parents number too i was happy that i am the vodafone user but this incident made a bad very remark ministore person are harrasing vodafone costumers