[Resolved] Vodafone India — credit balance

Sujmuk

from Kolkata, West Bengal

Oct 19, 2019

Address: 741235

Dear ALL Thank you for giving me credit balance on arriving to Calcutta from UK on 16th of October after three months when my 84 days balance did not exist.
On 17th I have recharged the number with another 84 days data pack from Vodafone. I asked the dealer how to pay the credit .He said Vodafone will automatically deduct the credit.
But I am getting notice from Vodafone that my credit service is still continuing.
Please would you let me know what to do to stop the credit service.
Thanks again for helping me in need
Customer since Vodafone was Hutch

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Nov 21, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2019

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you.

Regards,
Gipsy.