[Resolved] Vodafone India — customer satisfaction

sandeepdhyani

from Agra, Uttar Pradesh

Oct 8, 2019

Address: Moradabad, Uttar Pradesh, 244001

My mobile was lost on 16 july and i got new sim from vodafone store of same number. My mobile was insured wth oriental insurance for theft and damage case. However i have completed all paper work including fir except the one, which is sim block performa duly signed by sim operator. Without which i can not get my claim.
I visit to the vodafone store rampur again for the same where i block my sim n got the new one but they deny to sign the performa and the customer care also can't help me.

I request you to kindly look in to my case as it may result huge financial loss.

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Nov 9, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2019

Vodafone India Customer Care's response Dear Customer,

We regret the inconvenience caused. However, request you to drop a message whenever you are free so that we can get in touch with you and discuss your concern.

Regards,
Gipsy.