[Resolved] Vodafone India — d2c ndtv value pk 9, unauthorized charges
H
Harishwani
from Mumbai, Maharashtra
Feb 6, 2015
Address: Mumbai City, Maharashtra
Last month bill of Jan I saw a charge on my Vodafone account for 495Rs for a d2c ndtv value pk 9 for 5 times which I did not authorize so I called up vodafone and asked them to remove the charge and deactivate this service as I did not activate this service However the customer representative told me that they cannot reverse the charge nor can they deactivate the service So am I supposed to pay for this unauthorized charge for the rest of my life I want this charge removed and this fraudulent service stopped please
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Dec 22, 2016
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2015
Vodafone India Customer Care's response Hi Harishwani,
We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1FrwVAu
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