[Resolved] Vodafone India — Deduction despite of service not requested.

Jijoshi

from Kodinar, Gujarat

Mar 4, 2015

Address: Junagadh, Gujarat

I am a customer of vodafone india since 2008, today on 04th March'15, i have been charged Rs71/- for a bonus offer which i didn't requested. When i called their customer support just after 10 mins after service activation they said you have dialed no that's why service is activated, i said i don't want such services you plz deactivte it and give my deducted Rs71/- to me then they said you won't get your balance back once it's deducted i said you give me a proof that i have requested service then they didn't replied anything.

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Dec 16, 2015

Complaint marked as Resolved

Refund received. Please describe what steps have been taken by the company to resolve your complaint. Provide as much information as possible. If the company emailed you, please provide that email adress, if they called you, please provide the phone number. Consider this description as an instruction to help other users to resolve their complaints as fast and easy as possible.

Vodafone India customer support has been notified about the posted complaint.