Vodafone India — deficiency in service

Address: Kolkata, West Bengal

We M/s S K Agrawal & Co, Kolkata are using corporate Vodafone connection. We recently shifted our office to a new location in kolkata and thereafter requested vodafone to change the address in its records. Vodafone replied and gave us a list of documents to produce which included copy of a LANDLINE telephone bill at the new address. We submitted a copy of the Airtel landline bill at our office. However Vodafone refused to accept it. Now it said that they need a document by a PSU or a government agency. We submitted a copy of our bank statement from a PSU bank. Vodafone again did not accept it and is now insisting on a Trade licence. God knows when this will end.