[Resolved] Vodafone India — direct refuse to convert postpaid to prepaid for vodafone store poonam chamber sadar nagpur 441111

Surajkumbhalkar

from Nagpur, Maharashtra

Oct 19, 2019

Address: 441111

Dear team,
Hello my name is suraj kumbhakar and postpaid mob no is [protected] i want to change postpaid to prepaid. I was going your poonam chamber vodafone store nagpur 441111 madam told pls come once again after month than i call and customer care registered against him customer care please visit another store but i travel 45 kilometres for convert my postpaid to prepaid but your employee treat very rudely then hi given reason in writing but she told i don't giving any statement in writing then she told me please come after 3 days but why am i come because i travel 45 kilometres for converting vodafone postpaid to prepaid and she treated very very rudely and then i have ever recorded video so please check and take right action and please convert my postpaid to prepaid as soon as possible
Very poor poor services and your executive is very rudely for customer so i can't continue your company so please convert my mobile number then i i will convert in jio

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Oct 19, 2019

Complaint marked as Resolved

Dear team, Hello my name is suraj kumbhakar and postpaid mob no is 7378600066 I want to change postpaid to prepaid. I was going your poonam chamber vodafone store nagpur 441111 madam told pls come once again after month than I call and customer care registered against Him customer care please visit another store but I travel 45 kilometres for convert my postpaid to prepaid but your employee treat very rudely then hi given reason in writing but she told I don't giving any statement in writing then she told me please come after 3 days but why am I come because I travel 45 kilometres for converting Vodafone postpaid to prepaid and she treated very very rudely and then I have ever recorded video so please check and take right action and please convert my postpaid to prepaid as soon as possible Very poor poor services and your executive is very rudely for customer so I can't continue your company so please convert my mobile number then I I will convert in jio

Vodafone India customer support has been notified about the posted complaint.

Oct 19, 2019

Updated by Surajkumbhalkar Dear team,
Hello my name is suraj kumbhakar and postpaid mob no is [protected] I want to change postpaid to prepaid. I was going your poonam chamber vodafone store nagpur 441111 madam told pls come once again after month than I call and customer care registered against Him customer care please visit another store but I travel 45 kilometres for convert my postpaid to prepaid but your employee treat very rudely then hi given reason in writing but she told I don't giving any statement in writing then she told me please come after 3 days but why am I come because I travel 45 kilometres for converting Vodafone postpaid to prepaid and she treated very very rudely and then I have ever recorded video so please check and take right action and please convert my postpaid to prepaid as soon as possible
Very poor poor services and your executive is very rudely for customer so I can't continue your company so please convert my mobile number then I I will convert in jio

Verified Support

Oct 21, 2019

Vodafone India Customer Care's response Dear Customer,

As per our record, we would like to inform you that your concern has been raised under ref no. 4-[protected] is in progress and accepted date for the complaint is 05/07/2019 & we will get back to you at the earliest.

Regards,
Gipsy.