Vodafone India — dnd activation

I have tried it almost multiple times. Every time I send a text to 1909 with the content “START 0”, VFCARE responds saying your dnd service is under process. After a few minutes I get a message that the request can not be processed. I even called their customer care, and the person initiated the activation from their end. But to no avail. After a few minutes I get a message that the request can not be processed! Vodafone doesn’t want to process my DND !?
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2019
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, we request you to kindly visit nearest Vodafone store for the same. For further assistance, kindly contact us on 199 or 198.

Regards,
Gipsy.
Nov 27, 2019
Updated by sourav321133
I did receive a call from Vodafone customer care about this request. I appreciate that gesture. And I was assured of full dnd activation within a few days from then.
It has been more than a week, and nothing has changed even the slightest. I receive pack offers spamming my message inbox, and promotional calls every now and then.
 
1 Comment

Comments

I did receive a call from Vodafone customer care about this request. I appreciate that gesture. And I was assured of full dnd activation within a few days from then.
It has been more than a week, and nothing has changed even the slightest. I receive pack offers spamming my message inbox, and promotional calls every now and then.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27120
    Pending
    0
    Resolved
    9562
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR