[Resolved]  Vodafone India — False downloads shown in postpaid bill

Address: Pune, Maharashtra

Its been a while I have not seen my vodafone bill but it usually come higher then I use. I have a 375 plan CUG sim. This month I saw the bill which shows some shotformat_dwnlo_9 (Rs 99/-) download. I haven't downloaded any such service. Have also seen many complaints against the same. Why are you not taking any actions. If you wanna increase the Plan rate increase it by telling upfront don't hide and do corruptions. Please let me know at the earliest how to wave off this stupid download amount
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Jan 21, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2015
Vodafone India Customer Care's response
Hi supriyaMantry,

Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1AMWUBr
 
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