Vodafone India — Flase charges in my post paid bill - [protected]

Address: Gurgaon, Haryana

I was charged Rs 495 for usage charges .I have activated my 2G data pack, which is not consumed completely till the end of month .Then how could the charge me any downloading charges. The reply from vodafone is " We would also like to inform you that any content downloading is charged as per the cost of the visited site. Hence, you have charged Rs. 495 amount for downloading content such as hello1_tvalls*** in your bill dated 28-Jan-2015." I had also spoken to the customer care but they are unable to explain me the details charges. I do have all call recording with me, which I had done with vodafone customer care . Vodafone don't have any good roaming plan, so I asked for porting my number to AIRTEL and from the same month the bill is added with download charge . Please help me out so that this fake charge can be waived from my mobile bill .