Vodafone India — fraud

Hi,

My number is [protected], my due was of 2300 bucks, and these people sent me a mail that if i made the payment on 12th of this month, then i can get a discount, and i have to pay 1600 bucks. They mentioned that everything will get settled.

Robin ([protected]) called me on 12th october twenty times to make the payment by 5pm. I said i am in my office and would make the payment by eod. Then he kept on sending me whatsapp messages, and then my colleague called him and scold him. But at the end payment of 1600 was made. Payment id (Rep[protected]) through debit card was made.

Same message was sent to robin, and was told him to convert my postpaid number to prepiad. He sent the confirmation "ok" on the number that it will be done on 14th.

Today i got the notice on my email id : [protected]@yahoo.com. Mentioning that i have not made the payment.

You #, i will make a complaint of fraud in nhrc with all the proofs.

You promised that you will convert my number from postapid to prempaid, and now you are sending me this notice, you fraud #.

Wait and watch what i do to you people. You people on your own changed my plan to red, i never told you to do, then i told you to change my plan to 299, you did not do that, adn now after making payment you are sending this threat. Now you wait and watch.
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Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
Vodafone India Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further. 

Regards,
Hitesh
Oct 24, 2019
Updated by anky10
[protected], voda number.
[protected] jio
 
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