[Resolved]  Vodafone India — GPRS (Mobile data) barred by Vodafone

Address: Gautam Buddh Nagar, Uttar Pradesh

Vodafone barred my GPRS data on 12-Feb-15, on account that my unbilled amount went more than my credit limit. This without any pro-active call on the usage. Since then I have called vodafone at least 5 times and paid 8500. I was given time line of 4 hours on 14-Feb-15 (Serv REquest no shared over call :[protected]. Nothing happpened I called them again on 16-Feb-15, and was given time line of 24 hrs (lost serv. Req number as again the same was given over call and not as auto txt msg) this is highly irritating. First these guys barred GPRS of no reason as I have auto debit facility for payments activated and they have been getting all the payments since 5 yrs on time every time and unbilled amount has no relation with the actual dues as the plan and packages availed by me dont reflect in unbilled amount. Still I paid them more than which was due assuming the same would get adjusted in future bills and wanted to get this resolved at the earliest. Since I have paid payment, there is no call/txt from the vodafone side. They barred the GPRS data facility without any intimation and dont bother to take any action even after repeated calls. I am tired of reaching out to vodafone Vodafone Mobile Number: [protected] Ankur