Vodafone India — Horrendous Customer Service

Address: Mumbai City, Maharashtra

Hello, this is the second time Vodafone has charged a heavy bill to me. Apparently the un billed amount is 10K and my credit limit is Rs 800. My services were blocked this morning as the un billed amount was above my credit limit. What I fail to understand is that how was the un billed amount so high even when my credit limit is Rs 800, and if it was being used, why was not I stopped/intimated about this earlier. I need a resolution on this ASAP otherwise I am going to take this to the highest level possible.