[Resolved]  Vodafone India — incorrectly charged internet bill

Address: Pune, Maharashtra

Hi, This is Priyanka G. Vodafone User for vodafone from last one year mo.no.[protected]. In every month i have getting correct bill but in the month of November i got the bill amount 1700rs and before this bill i have getting the sms from vodafone that your credit limit is 1000, 1200, like this regarding this issue i have called vodafone customer care 3 times but they replied me that you will get same amount like same as before.after that i got bill 2000 that time also i have called in customer care for this bill they have charged me on Internet usage 200MB but i have using both sim card in my phone vodafone and Uninor i am using uninor internet .so on last saturday i have gone in vodafone customer service center in akurdi. They have given me this mail ID. Is there any chance to make settlement because this is my business no. i am getting frustrated. Please resolve this issue as early as possible Waiting for your replay. Thanks, Priyanka .
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Dec 9, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2015
Vodafone India Customer Care's response
Hello Priyanka,

We called at different intervals yesterday on your number but have unable to contact you. We will call you again to update.

Regards,
Vodafone India
Verified Support
Feb 26, 2015
Vodafone India Customer Care's response
Hello Priyanka,

We were unable to contact you when we called 9****9***1 at various intervals on 26 Feb 2015 hence we'll get back with an update shortly.

Regards,
Vodafone India
Verified Support
Mar 02, 2015
Vodafone India Customer Care's response
Hello Priyanka,

We could not contact you on your number 27 Feb 2015. Please share the best time to reach you.

Regards,
Vodafone India
 
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