[Resolved] Vodafone India — international data roaming charges

Deepmala Ghosh

Jan 10, 2020

Address: Vodafone, New Delhi, Delhi

I am living in germany for past 7 months and not using data on indian sim as i use german sim for calls and data. I haven't received any alert for data been used in international roaming on indian sim. And i get a bill of 5000rs + 1000 rs as a tax to pay for using 25 mb data which is not used by me.
I will not pay for the services, i haven't used.

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Feb 12, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Jan 10, 2020

Updated by Deepmala Ghosh This Complaint is regarding [protected] indian vodafone number. I will not pay any calls charges incurred due to vodafone call centre calling me to discuss about complaint.Better communicate through email in writing.

Verified Support

Jan 12, 2020

Vodafone India Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Snehal