Vodafone India — [protected]@IT Service get enabled automatically

Same thing happened to me too..
I did not even use my phone for three hours and when i picked up my phone i had a message saying tht your look @ it service has been activated on your request. Charged me 45 rs for 15 days.
When i called the customer care they said . I had activated it via Internet.
How can i activate the service when i did not use my phone fr the period during which you guys say it was activated.
Can anyone help me here?
Contact number :[protected]

No respect for customers...

I Don't open messages frequently... On 5th March 2015, when I opened my message I had messages from VT-VFCARE. They deducted 3Rs each day from 3rd March 2015 to 5th March 2015 for Vodafone [protected]@it service.

I Called Customer care and reported about the deduction, they told that I mistakenly clicked their ads from website and I'm not sure about it so I told to deactivate the service and don't want this service to be activated in future.

Again on 18th March 2015 12.19 AM they deduced 45Rs for 15 days for the same service... I Checked my last activity in Whatsapp that is 17th March 2015 11.30PM. This time I'm sure I didn't do anything wrong, so I called customer care 3 times that day. First one told me to LEAVE and they don't need me, Second one told that they'll refund the amount in 4hrs but the amount is not refunded. Third one told that they require 24hrs to refund the money still now I Don't get my money back and there is no respect for me from Vodafone So I Ported the number to Airtel.

I Just asked from which site or ad the amount get deduced, they replied there is no option to see that but they are correctly saying about the phone I'm using and about the camera and pixel density of that phone.

Contact Number: [protected] (number for which amount got deduced)

Hi..!! I am vodafone user from last one year. Yesterday i got my phone recharged. Some vodafone look @ it service got activated. They charged me rs. 30 senselessly. I dont even know how did it got activated. Please resolve my complaint .
Regards
Somnath Sahni
Mb no. [protected]

Hi im a vodafone user, yesterday night i got message that i have activated a service called look @it, but i didnt activated any service, and it had charged rs45 from my balance, please resolve my complaint and i want balance back and this is my phone number [protected]

Sir,
Today morning at 7:00 am I received a message on my number +91 [protected]
"Hello! Look @ it service is now active on your number, as requested.This service is valid till[protected] and a 15 days rental of Rs.45 has been deducted.Your current Balance post service activation is Rs.206.448.To deactivate SMS STOP to or call 155223(toll free)."

However, I have made no such request and it was deducted from my balance without any confirmation. The vodafone care number 198 is also not available at the moment.

Shreyash Jain
Kolkata, India

Sir,
Hello! Look @ It VAS activate on my Vodafone number [protected] again and again without my request .Also it deduct balance without confirmation.I always deactivate it, but it activate automatically.However, Full DND service activate on this number .Please solve the problem .


Ayan Mishra
West Bengal, India

Dear Sir

I received a sms whhich shows Hello! Look @ It VAS activate on my post paid Vodafone number [protected] again and again without my request. Also it says 15 days rental will be added in your next bill.I always deactivate it, but it activate automatically.However, Full DND service activate on this number. Please solve the problem .


Ravinder
New Delhi, India

Dear Sir

I received a sms whhich shows Hello! Look @ It VAS activate on my post paid Vodafone number [protected] again and again without my request. Also it says 15 days rental will be added in your next bill.I always deactivate it, but it activate automatically.However, Full DND service activate on this number. Please solve the problem .


Ravinder
New Delhi, India

Yes same here ... What is this please refund my money

Hello! Look @ it service is now active on your number, as requested.This service is valid till[protected] and a 15 days rental of Rs.45 has been deducted.Your current Balance post service activation is Rs.385.55.To deactivate SMS STOP to or call 155223(toll free).This is what I got right now and after deactivating when I called the customer service and asked for a refund they said that I clicked something unnecessarily though I did not and the money can be refunded only when the service is active.This is ridiculous.I got the same message about 2 weeks back and even after deactivating I got this message again.Please cooperate in refunding the money.
Thanks and Regards,
Antara Chakraborty
Kolkata

Same thing happened to me too just now... when i called customer care they said i may have accidentally clicked on some link on the internet leading to its activation...

Same things Happened with me !!
Cheap tactics by Vodafone

Same thing happened with me
Cheap tactics by Vodafone
I think its time to port

same thing happened wid me.. i want my balance to be refunded

Same thing happen to me . Without my concern they just charge 3 rupee everyday . What is look @ it by the way ? Dear vodafone executive member . how did you get our request for " look @ it " subscription ? what is the official site for [protected]@it ? What is its benefit for your client ? You can remove this [protected]@ it services . don't kip ur eyes over hands to mouth earner money, when you are sliping in a bed of daimond ! Money minded scammer ...poor you vodafone . Shame on u . Atleast give proper n better services than your craps

Hi i am a Vodafone user, today morning (26th May, 06:17 AM) i got a message that a service called [protected]@it is now active on my number, but i didn't activate any service, and it had charged Rs.30 for 10 days from my balance,

Please resolve my complaint and i want balance back and my phone number is [protected].
This is the second time with me that I had been charged for this [protected]@IT Service. First time, I was charged Rs.45 for 15 days on 5th May 2015 and second time today.

I don't really understand why Vodafone which is a very big telecommunication company is doing such cheap things with their customers. I have seen on this Customer Complaint forum that many users are facing this same issue. I want you guys to take proper action against Vodafone so that they wont charge me or any other user for this service again.

My number is of Maharashtra/Goa (Pune) Circle. But currently I am in Madhya Pradesh (Bhopal).

I have asked for the deactivation of this service.
But still I want my balance back.

Looking forward for a proper resolution from you.

Thanks and best Regards,
Sumit Sejwani
+91-[protected]

Hello folks
Even I am facing the same problem. I suddenly received message from vodafone saying "Hello! Look @ it service is now active on your number, as requested.This service is valid till[protected] and a 15 days rental of Rs.45 will reflect in your next bill.To deactivate SMS STOP to or call 155223(toll free)"
I am 100000% sure that I have not initiated any such request.
Furthermore when I spoke to vodafone customer care, a guy named 'Bhagirath Panchal' spoke to me so rudely and claimed that it was me who activated this service from some internet thing. When I told him that this is a very unethical thing from such a giant mobile service provider and my money should be refunded, he told me that he can not take any action as his system is under updation and he can not take any request for deactivation of service or for refund. He again claimed many times that it has been activated from my side only. Inspire of telling him repeatedly that I am very sure I haven't done anything to activate something like this. I don't even know what this service is for, he spoke to me as if I am an illiterate person who doesn't know how to use a mobile phone and his tone of speech became rude when I tried to explain him how confident I am about not doing something like this.

I would appreciate if some serious action is taken in this matter and the problem is solved. I have received this message twice and I want all my money back

Mobile number - [protected]
Circle-Gujarat(Ahmedabad)
Postpaid - Corporate connection

Thanks and regards
Akash

Same thing happened with me even I have not activated any service. Immediately I requested fro deactivation. But I am not sure why it has happened.