Vodafone India — mazuma mobile pack

On 13/11/2019 i received a sms that mazaa mobile pack was activated on my number. I had not opted for such pack. It has charged me rs 49/- and left with a mobile balance of rs 1/-. I have sent stop to number:155223, the pack has got deactivated, but i didn't get back the amount charged. I have not choose such a pack and my total mobile balance has been deducted.
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Vodafone India customer support has been notified about the posted complaint.
 
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Im vodafone user and at this time im in oman purchase international roaming pack please kindly open my sms start.. i need otp my phone pe account in my india number

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