Vodafone India — Mobile no [protected] not activated after three visits in one month

Dear Sir / Madam, I feel very sorry to make a complain as my new sim taken on[protected]Sunday). I am putting the details of the my visits and conditions. I took the new sim on[protected] from Alpha Commercial Belt Vodafone authorized stores, and the verification was done within 3 hours. It was Sunday and i went to Delhi. since i talked to the verification person and he visited and meet my father who can not produce the original or duplicate as the ID proofs were with me, i requested that i will be back within 1 hour, he can re verify. The sim services were barred by the second day. The result was that my sim was not activated. The worst part was that i was not informed regarding the activation or re submitting of documents / re verification. I visited Vodafone[protected] from Alpha Commercial Belt Vodafone authorized stores, and i was told the sim request has been rejected and you need to take new sim and all the process will be treated as new request. I never took the details of the person attending the complain as I thought it was a normal problem. But in the evening the call came that you can put the old sim and the sim will be activated. don't use new sim. but sim again not activated nor verification was done. I tried calling all the customer care no on the site ( [protected],[protected] landline for the stores many times no answered even though the call was picked up. i can submit the call details of my bill if required. After waiting for a week time, I re visited[protected] from Alpha Commercial Belt Vodafone authorized stores and met Mr Amar Pratap. I discussed regarding the sim not activated, He looked into the mater and checked the sim serial no and told me your old sim will be activated, he mailed to Mr. Ram Gupta for the needful. I Discussed that the sim was closed with the two days of activation and I will get the bill for it if you can verify the address fast and activate the sim in two days i can make the call and used the un billed amount with three four days, otherwise once again there will be issue of billing as the phone was active for two days only. Since now no one has verified the address and nor the sim has been activated. at the same day i discuses regarding the reply on the customer care nos. Which could be attended. i was given two nos.[protected] Amar Pratap, [protected] Stores. i called the nos but no one picked the phone. i have send the SMS and Whatsapp message on the nos, but that also didn't helped. Till know the phone is not activated. I have kept all the documents copies at my residence. Please arrange the verification and activate the no [protected]. on every visit i have submitted the address proof copies.