[Resolved]  Vodafone India — not allowing porting of mobile number to another operator

Address: Pune, Maharashtra

I am using a mobile number provided by my previous employer. Now that i have changed my employer, they have asked me to take complete ownership of the mobile number. I also want to shift to another operator at the same time. Thus, i submitted an application with the new operator for porting my number from vodafone to their network. I have submitted the noc letter required by vodafone. However, i have now received a text message from vodafone saying that the noc letter has not been provided and hence they are rejecting mnp application. I saw the new operator upload the copy of the noc visually and can vouch that there was no problem in uploading it.
I don't know why vodafone is saying that they did not receive the letter at all. I am sure vodafone is playing foul in this scenario. I am sure they have received the letter but are simply rejecting the application to maintain their user base. Also, they are being allowed to do so as there are no regulations to restrict them from such foul practices.

I hope this complaint is being noticed by the right stakeholders and regulators.