Comments
Vodafone Customer Service is really a poor outcome. There Collection Department contacted me and told that my billing cycle is 7th feb, 2015 where as with me the bill says it is 21 feb, 2015. The first time they contact I told them it is not the correct information please check this information. And that person said to me yes I will but next time again they contacted me thrice and told that your bill is not paid yet and your bill due date is 7 feb, 2015. As the last person is no help again told the new executive please check this information but they contact again and said so one more time that your due date is 7 feb, 2015. Ridicules service's then asked him to give the phone to senior person after putting me on a long hold he told me there is no one available they will contact after wards. As I insist a lot he put me to some senior which do not have the manner to talk to the customer. Bad experience and on call no complain number they provide and the last senior just hung up on me and disconnected the call. Finally talked to the Nodal department as they are also not able to provide the regional manager email address also. Understand the fact they can not talk but at least they can access to email. After a lot of hassle got the request number[protected] don't know what action they will take but NO COMPLAIN number is generated in whole process.Poor Customer Services. Disha Rasania
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013