[Resolved] Vodafone India — Porting by giving false commitments

[Resolved] Vodafone India — Porting by giving false commitments

S sinvai from Delhi, Delhi Mar 5, 2015

Complete Fraud! That's what Vodafone India is all about. You promised to maintain my 15 year old Airtel number's credit limit during porting and then gave me a 4, 000 credit limit. I have called on 198 to register this complaint multiple times. Every time I've had a 30 - 40 minute conversation and conveniently, just before the complaint number is generated, the call gets disconnected. Pathetic. Did not expect this from Vodafone! Fraudsters. That's all I can say about you guys. I'm sending a copy of this complain to TRAI as well and will let Airtel know about my wonderful porting experience. Was this information helpful? No (0) Yes (0)
Jan 9, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Mar 05, 2015 Vodafone India Customer Care's response Hi Sinvai, Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1wKqoBR Regards, Vodafone India
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Comments

sinvai

from Delhi, Delhi

Mar 5, 2015

Thanks for responding here Vodafone India. I had posted my problem on that particular form earlier too without getting any response from you guys. Have posted it again though.

You do make it difficult to summarize a problem within 300 characters. I've given a reference to this website in the complaint. It won't let me post a link to this page as your web form doesn't allow special characters.

sinvai

from Delhi, Delhi

May 25, 2015

2 months have now elapsed. No change or response from Vodafone despite repeated complaints. They now even charge 50paise per minute if you call their customer service line for complaints.

I'm waiting for my 3 months to get over so I could move back to Airtel.

Pathetic, lying company. Never switch to Vodafone!