Vodafone India — recharge done but not successful

Address: Pune, Maharashtra, 411037

349 recharge done vide order no - [protected] benefits not received and balance has been deducted on mobile no.[protected] .
The recharge was done on Vodafone no. And is showing that it was done on idea number
My Paytm balance is wrongly deducted as recharge benefits have not been received
I want a refund of 349 in my Paytm account as that amount has been deducted but benefits not received