[Resolved]  Vodafone India — regarding post paid to pre paid of mob no.[protected]

Address: Mohali Pb, Chandigarh, Chandigarh

Sir/ madam,
I want to change post paid to pre paid connection of my mob no. [protected].in this regard i completed all the formalities and deposited required fee including plan, activation charges and required papers etc on 7/10/2019 at vodafone main store sector 35, chandigarh. Today is the 8th day no action in this regard has been taken so far, whereas the dealing person (Ms. Babita) assured me that your connection will be changed with in 72 hors. I called on your help line numbers in this regard many time and no one is helpful. I also visited sec 35, saturday and today also but no one is taking the issue seriously.
So i request you to take appropriate action in this regard at the earliest.
Regards

Surinder kumar
Contact no [protected]
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Nov 19, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
Vodafone India Customer Care's response
Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 199 or 198.

Regards,
Hitesh
 
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