[Resolved]  Vodafone India — Roaming deductions in home circle.

Its been 6 months since vodafone is deduction talk value on incoming and outgoing calls. Even if i have free minutes or night minutes or cheaper call rate plans activated, deductions are still going as it is. On customer calls they say they will tranfer the call to their senior and then they keep you on hold and then disconnect the call. furtunately if you get a chance to talk to seniors they have no answer to it. They ask rubbish questions like when did you recharge and of what amount as if i write in a notebook about it. . . they dont have information of my recharge foolish people making fun of customer. ALSO VODAFONE DONT HAVE ITS 3G NETWORK SO IF YOU ACTIVATE 3G PLAN ON YOUR NUMBER IT WILL USE THE SERVICE OF IDEA SO YOUR NUMBER WILL GO ON ROAMING.I came to know that when i complained for it. They have no way to refund any balance deducted not coz of me just coz of the service they are providing. VODAFONE: IF YOU HAVE GUTS TO TALK AND ANSWER CUSTOMER QUERIES BETTER CALL ME AND RESOLVE MY ISSUES ELSE I WILL GO AND KNOCK CONSUMER CELL DOOR. Sunil Malhotra [protected]
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Dec 23, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2015
Vodafone India Customer Care's response
Hello SunilMalhotra1987,

We request you to share an alternate contact number since we were not able to reach you when we called 8****0***9 at 5:20PM.

Regards,
Vodafone India.
 
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