[Resolved] Vodafone India — Service delivery fault, overcharges and very poor performance by customer care

yash_kumar51

Mar 5, 2015

Address: New Delhi, Delhi

HI there, My name is yashwant and this is bring to your notice that i got two vodafone postpiad connection which has 199 plan and 1 gb data plan active. after using it for two years, the company people are saying that one of my number was not having my data plan active and they are asking me to pay 6000 INR for 1.5 GB usage. When i tried resolving it, a customer care guy called kamal hs banged call on me. Please suggest the best act for the same.

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Jan 10, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2015

Vodafone India Customer Care's response Hi yash_kumar51,

Our apologies for your disappointment. Share your number with us using the following link, we'll have it checked and get back to you. - Ankit http://bit.ly/1Fh2o8v

Regards,
Vodafone India