[Resolved]  Vodafone India — sim converted to 4g. been 24 hours but sim still not activated

I got my sim converted to 4g on 4 oct 2019. This is a corporate number and active since almost 5-6 years now. The executive at the vodafone store told me it will be active within max 2 hours. It has been 24 hours now and after almost 8-9 calls to customer care team my sim is not working. As this number is connected to all my communication and banking i am not able to call anyone nor use my banking service for payment. Even now the team is asking me to wait till evening. What nonsense is there? It is like a mental frustration and loss for me since this is also my official number.
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Nov 10, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
Vodafone India Customer Care's response
Dear Customer,

We regret the inconvenience caused. However, request you to drop a message whenever you are free so that we can get in touch with you and discuss your concern.

Regards,
Gipsy.
 
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