Vodafone India — Unknown Download Charges

Address: Hyderabad, Andhra Pradesh

Hi My name is Deepak Kumar and My vodafone number is [protected](Hyderabad) I am using vodafone Postpaid no since last 3 year and using same Internet plan from that time . In my current bill generated on 1st February 2015 (for the month dated 1st Jan15 and 31st jan15), Vodafone charged me some downloading charges of Rs 199, for the below content 07/01/15-12:55:08 d2c_mobc_ganak_ppu & it charged[protected] Rs 99, 09/01/15-12:56:47 d2c_salparni_looka & it charged[protected]-Rs 99 I am completely unaware about these content and no such data is present on my device . When i receive the bill, I called the customer care... The person who atteneded the call completely unawre about these, They are asking me to wait for 48 hours. i raised the complain on 1st feb 2015 still there is no resolution from vodafone end. I request consumer court to take strict action against Vodafone so that they cant make some mistakes again request Vodafone to revert the charges as soon as possible.