[Resolved] Vodafone India — Unnecessary extra charges

Shrinkhal Sarawagi

from Jaipur, Rajasthan

Feb 5, 2015

Address: Alwar, Rajasthan

I have been charged extra Rs.99+Rs.99 for download charges, but no downloads were ever initiated.
On contacting the customer care, the representative talks very rudely, and when asked to talk to his manager, the manages also talks rudely and demands to cut the call instead of explaining to me about the charges.

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Dec 13, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2015

Vodafone India Customer Care's response Hi Shrinkhal Sarawagi,

We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1FroOUh

Regards,
Vodafone India