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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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36%
Complaints
27116
Pending
0
Resolved
9562
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
Nodal officer, corporate care, customer care
Vodafone Delhi
My Complaint Mobile Number – [protected], [protected]
Nilesh Kumar jha s/o Nand Lal jha R/o House No – 221 Block No – 9 Trilok puri Delhi – 91 Delhi home guard se hu. Maine aapko pahle bhi[protected] or[protected] ko Hindi me mail bheja tha jisme maine kaha tha ki mere Delhi home guard ke head office jo ki Raja garden me hai waha par aapke Vodafone wale stall laga kar number dete hai jisme 99/- ke Bill plan par 300 minat local+std or 200 sms ke sath 2 number lene par aaps me free dete hai jiske bare me maine aapke Vodafone ke costumer care [protected] par[protected] ko apne land line phone se phone kiya to unhone kaha ki mai aapko ghar baithe hi plan dila dunga to maine ok kar diya uske bad[protected] ya[protected] ko mere pas ak ladka aa kar mera Home guard ki id card or voter id card or 2 photo ke sath 2 id le gaya . or 2 sim de gaya kuchha time ke bad mujhe number bhi bataya gaya jo [protected], [protected] tha maine activate karte ko bata diya[protected] or[protected] ko mera dono number activate ho gaya.
Jab mere pas aapka welcome letter aaya to 199/- ke plan par 500 minat local+std 500 sms free likha tha. to maine eski sikayat aapke costumer care number 111 par or Nodal officer ke [protected] number par[protected] ko kiya. fir mere pas bill aaya to maine[protected] ko dusra sikayat patra mail kiya mere pas[protected] ko kae number se phone Aaya [protected], [protected], [protected], [protected], [protected] aaya. par koe samadhan nahi huya fir maine apna number band kar dene ko kaha fir mere pas close service request number [protected], [protected] mail par aaya.
Fir mere par[protected] ko [protected], [protected], [protected] Kajal ka phone aaya jo aapne aap ko Retensan tim ka bata rahi thi unhone mere dost jo ki Delhi home guard se hai unka [protected], [protected] number liya or kaha ki aapko bhi 99/- ke Bill plan par 300 minat local+std or 200 sms ke sath 2 number par aaps me free mil jayga to unhone mera number ko dubara activate kar diye.
Parantu mujhe fir 199/- ke hi plan par bill bheja gaya jo mere sath sarasar dhoka kiya gaya hai kao ki agar aapke pas 99/- ke bill plan nahi tha ya nahi mil sakta tha to mujhe dhokha nahi dena tha jab maine band ka request kar diya to mujhe dubara dhokhe me rakha kar number activate nahi karana tha jin number se phone aaya hai un sabhi number ki Recording bhi mere pas hai ab mujhe ap bataye ki mere number or bill ke sath kaya kiya gaye. Pls
Note- agar aapko Recording chahiye to o bhi bhej dunga. Jo 13-04-15 ko kajal ki hai….
Pahle bhi do bar complaint kiya. par koe jabab nahi aaya nahi call aaya 1st[protected]nd[protected] Email id nodal.[protected]@vodafone.com, [protected]@vodafone.com, corporatecare.[protected]@vodafone.com,
vodafonecare.[protected]@vodafone.com
Nilesh kumar jha
R/o- 9/221 Trilok puri Delhi-91
Mobile no - [protected], [protected] Email id- [protected]@gmail.com